Data Retention Practices

This page explains how long we keep different types of data and how you can request deletion.

1. Account Information

We retain your account information (name, email, phone, profile details, and research interests) while your account is active. After account deletion, we retain minimal data for a reasonable period to comply with legal obligations and prevent fraud.

2. Support Communications

Emails and support messages are retained for up to 2 years to assist with follow-up and quality improvement.

3. Analytics Data

Aggregated, de-identified usage data is retained to help us understand how the Site is used and to improve content and tools.

4. Deletion Requests

• You may request deletion of personal data not required for legal retention.
• We act on valid requests within 30 days, subject to record-keeping obligations.

5. Security

Retained data is protected with access controls and encryption in transit. Access is limited to authorized personnel.

6. Contact

To request deletion or ask about retention, use the Contact page.